Our Guarantee and Return Policy
100% Fit Guarantee
If you are not 100% satisfied with the fit or performance of your J.Hilburn purchase, please return or exchange it. If you exchange your product and are still not 100% satisfied – you will get a prompt and complete refund. To process a return or exchange, please call 866-789-5381 for assistance from a member of our Corporate Team.
We ask our customers to provide any returns within ninety (90) days of the product being delivered.
J.Hilburn is unable to warranty products or accept returns on garments that have been damaged, excessively worn, altered, amended, or tailored.
Performance / Product Warranty
J.Hilburn uses the finest materials and suppliers from around the world. If you feel that your purchase suffers from a failure in workmanship or materials, please call 866-789-5381 for assistance from a member of our Corporate Team.
Physical Gift Cards and Electronic Gift Cards are non-refundable and cannot be redeemed for cash. Lost or stolen Gift Cards are not replaceable.
Return With J.Hilburn - It’s Simple
Return shipping is free of charge. If you are not satisfied with your product, please call 866-789-5381 for assistance from a member of our Corporate Team.
Once your return is received and processed (usually within 48 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card. Some credit card companies take up to five (5) business days to post that credit to your account.